Only after the organization rethinks what it should be doing, does it go on to decide how best to do it. Basic questions are asked, such as "Does our mission need to be redefined? Are our strategic goals aligned with our mission? Who are our customers?" An organization may find that it is operating on questionable assumptions, particularly in terms of the wants and needs of its customers. Reengineering starts with a high-level assessment of the organization's mission, strategic goals, and customer needs. Then, they alter functional organizations to form functional teams. First, they use modern technology to enhance data dissemination and decision-making processes.
Organizations reengineer two key areas of their businesses. Reengineering guidance and relationship of mission and work processes to information technology.īusiness process reengineering (BPR) is the practice of rethinking and redesigning the way work is done to better support an organization's mission and reduce costs. īusiness process reengineering is also known as business process redesign, business transformation, or business process change management. BPR is influenced by technological innovations as industry players replace old methods of business operations with cost-saving innovative technologies such as automation that can radically transform business operations. Re-engineering emphasized a holistic focus on business objectives and how processes related to them, encouraging full-scale recreation of processes rather than iterative optimization of sub-processes. Davenport (1990), a business process is a set of logically related tasks performed to achieve a defined business outcome. According to early BPR proponent Thomas H. īPR seeks to help companies radically restructure their organizations by focusing on the ground-up design of their business processes. BPR aimed to help organizations fundamentally rethink how they do their work in order to improve customer service, cut operational costs, and become world-class competitors. Business process reengineering cycle( BPR)īusiness process re-engineering ( BPR) is a business management strategy, originally pioneered in the early 1990s, focusing on the analysis and design of workflows and business processes within an organization.